Friendly User Test Software for Android smartphones
Friendly User Tests (FUTs) are increasingly seen as the most effective method for manufacturers and network operators to rein in spiralling smartphone test budgets, reduce product development times and improve the quality of newly launched smartphones.
Savage Minds software (MRiX™) is the world’s first comprehensive tool to help manufacturers and operators solve the practical issues associated with controlling Android-based Friendly User Test programmes.
Our software helps product management teams manage field-based users and devices, accurately log detailed feedback reports and automate tests. Everything you’d expect from a well-run ‘Friendly User Test’ programme. But we’ve gone further. We also provide ways to update software, surveys and tests. And we allow developers to monitor and access smartphone events in real time. Read More
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There are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know.But there are also unknown unknowns – the ones we don’t know we don’t know.
Former United States Secretary of Defence Donald Rumsfeld
why friendly user tests are increasingly critical
Identifying the ‘unknowns’
Handset testing used to be driven by standards bodies, narrow functionality and limited consumer expectations. That’s no longer effective because smartphone testing is an open-ended problem with tight timelines and limited budgets.
Smart manufacturers and operators need methods that help prioritise scarce resources and focus on what’s really important; the user’s experience.
Friendly User Testing is where handsets and their owners meet the real world of third party applications, live networks and customer behaviour; or, the smartphone world of known and unknown ‘unknowns’. And that’s the problem our software ‘bot’ is designed to tackle. More about FUT